Help needed to begin using app.

timo

RayLeslie What buttons are you referring to in particular? All buttons should have either a label to it or a tooltip when hovering with the mouse over them. You can also expand the top menu by clicking the ellipse (...) button

KateRehman

Ltippett
I agree I just lost my entire journal which was used for extensive note taking. I am sick over it. Links and references where on it etc. I did look for the BIG UNDO button to try and salvage it but to no avail. I purchased the app in hopes of recovery. Nope. Nothing there too. Sigh! I will have to redo the entire journal/note again.

On a side note can we do multiple entries in a day? Is that something that the app does? So suppose for Sept 13 eventhough I did 1 journal entry - I can do another later on - different time on the same day? Thanks!

redeyeshev

KateRehman Yes, you can do multiple entries. On phones it's long-press on the calendar day, and on Windows you right click the day and choose new entry.

timo

KateRehman I am very sorry about this! I can totally understand your frustration.
What could be done to prevent something like this in the future? The app shows an info dialog that the data is stored on the device only be default (unless using the Cloud sync or doing manual backups) after using it for a while. But maybe this is clicked away too easily?

KateRehman

redeyeshev nothing on tablets?Android?

KateRehman

redeyeshev I found it!! Yay! Thank you @timo!!

KateRehman

timo I think there should be a warning immbedded in the app if we try to click away from an unsaved or unsync page on it. I know other programs show - this page is unsaved are you sure you want to leave? Or an a pop up that immediately offers to save and sync. It was heart breaking. I am okay. Just took me by surprise. I do love the app thou. Just wasn't a positive experience for first time using it - but it did get me to purchase it lol to try to regain it LOL. The other thing is I know some sync it automatically, or it is left unpublished until you actually publish it/save it. Somewhere having a backup option to catch it so something like that never happens. Because people can forget or get busy or something may pop up - it's something that eases your mind that no worry Diarium will catch it!

timo

The app does automatically save the page when navigating back from an "unsaved" page. Maybe I have misunderstood the problem you were having? How exactly did you lose your whole journal? Are you referring to a single journal entry or to multiple entries? Have you switched your phone or reinstalled the app?
I would recommend enabling the Cloud Sync to have the database backed up to your cloud storage automatically - that way, no data should be lost, even when losing or switching your phone.

KateRehman

timo
I had just newly installed it. It was only 1 entry. So I was not sure if there was a sync option. Perhaps it was off? I didn't know.

I only have it on my tablet. When I went to find a photo and a link to put onto my journal I came back and somehow it showed the sample of a journal entry that you have when you first download the diarium. I was like this isn't my entry! But it was too late. It was gone.

I do have the sync on now for Google Drive. But I am incredibly sad I lost my previous entry.

kora

@timo perhaps including a short tutorial within the app would be useful for the new users? with an option to skip for those who don't need it? or edit the "first post" to include more instructions?

redeyeshev

kora Happy to help if you're stuck with how to do anything. I view the forum most days.

timo

What topics in particular need more explaining?
Before I start adding a tutorial or similar, I would want to try to make the app more intuitive to use.

kora

timo redeyeshev oh i'm good, thank you though 🙂 i was just suggesting this instead of writing a manual, just a simple go through, i think the app is quite simple and user friendly already, but it seems some users could still find it helpful?

RJS

timo I am a fan of the app, BUT… Is it possible to fine tune the screen?
1) Lose all the tags that appear on the bottom of the entry box or allow easy ‘select’ and ‘delete’
2) How can I use a handwriting to text app within in your app
3) A general User Guide would be great, unless this is not an app for luddites…or a glossary-esque type of reference guide?

I will keep struggling with this, as I like it…just please add more (seemingly) navigation notes.

Many thanks

Jim

If there will be no written manual, at least how about a youtube channel devoted to this app with some basic tutorial videos on how to use the most basic features, especially template creation and all of the options (or lack of) formatting templates... I am just guessing and searching here, it's a waste of time. It seems to me (I'm very logical...) that most questions posted here would be unnecessary if there were a series of short youtube videos showing the basics.. getting started, setting up templates, syncing... it would take a couple of hours of developer time, and save more time answering questions here. Your customers would also appreciate having videos instead of searching through a forum, this forum is the mindset of a developer.. unnecessary.

AvinashR

@timo we can have a walkthrough pages explaining the features where we click bubble or next/prev steps when app is first installed.

And signin/cloud should be part of those steps before we go to calendar/timeline view all data will be synced.

CatherineLancaster

Hello ~ I have downloaded this application and would like to start using it. However, I cannot find a user manual, a 'best practices' for set-up/starting, and/or anything helpful in the FAQ on Day One Setup. Does this not exist or am I looking in the wrong spot? I did see that there was a video from someone who uses a Mac and I can spend the time watching that video, but I would really prefer instructions for a PC. If someone could point me in the right direction, I would greatly appreciate it. Thank you.

redeyeshev

CatherineLancaster Hi Catherine. No, you're right, there isn't an official user manual. Diarium is pretty straightforward, if you have a play, you should be able to figure things out. Any questions, please post on here. I'm on PC too so happy to help.

MarthaBergner

timo Yes - basic question from a new user: I made tags, but don’t know how to tag an entry! Thanks! Is there anything different about tagging a second entry on the same day? I’d like to make multiple entries on the same day but with different tags.

redeyeshev

MarthaBergner Hi Martha. Just click the add tags icon at the bottom of the screen. You can type in new tags, or choose from the list of existing tags by ticking the box next to them.

There's nothing different to adding tags to multiple entries, each entry can have its own different tags.

« Previous Page