🇬🇧 ✨ Pro version

oneill

Hello Timo bought your application diarium APK Great application
I tried to buy for Windows 10 it turned out to be a scam.
I still want to buy your version of the diary for Windows 10 PC Help me figure out how to buy and pay

https://timopartl.gumroad.com/l/diarium
I need a version without a Microsoft tie-in.
I'm from Russia Thank you for understanding

timo

oneill I'm sorry, I didn't understand that question. What is the problem with the Gumroad version?

RachelRoyle

Can I switch from one Google account to another one? I tried a year or 2 and it went wrong, and then I had to purchase the pro version a 2nd time. Supposedly that can't happen, but this was a while ago. I want to phase out my old Google account, but I'm stuck with it because I don't want to loose my history on this app. Help!

timo

RachelRoyle
If this is regarding the Pro version license:
Paying twice with the same Google account cannot happen. If you paid twice, then this was with two different Google accounts. The "Google account" selection is handled by the Android OS and the Play Store app - I (the app) cannot select a particular one when you are signed in with multiple ones. I would recommend to create a database backup, then make sure you are signed in with the correct one in the Play Store app, and then re-download the app.

If your question is about your journal data:
You can simply connect to the Google account of your choice when setting up the Cloud Sync. To switch to another account, use the "reset login credentials" button and then sign in again

Goltermann

Ich habe das Onedrive-Konto umgezogen. Vor dem Umzug das Verzeichnis APP/Diarium in die neue Cloud kopiert.
Nach dem Umzug hieß das Verzeichnis "Apps/Graph" . Ich habe es manuell wieder umbenannt in "Apps/Diarium".
Ich hoffe das ist ok ? Es scheint alles zu funktionieren.

timo

Goltermann Nach dem Umzug hieß das Verzeichnis "Apps/Graph"

Mir ist das kürzlich auch aufgefallen - keine Ahnung woran das liegt. Meine Vermutung ist, dass das ein Bug von Microsoft ist. Ich denke, Umbenennen sollte funktionieren

Edit: offenbar ist nicht nur Diarium von diesem Problem betroffen und es wurde bereits vor einem halben Jahr hier Microsoft gemeldet - leider ohne Reakion

StellaMeow

I wonder if you have any plan for sale of Android Pro license. I noticed the price has been doubled in the last two years. Thank you. @timo

Davimaroks

Hi. I really like your Android app, thank you! 🙏 But how can I pay for it from Russia? Help please. My Mail biz.matveev@gmail.com

timo

Davimaroks Unfortunately it is currently not possible, see here: https://support.google.com/googleplay/android-developer/answer/11950272

r2d2

timo We have own russian store for apps. It's called RuStore. Mb you will be intrested to place Diarium there.

IndijaNoesbarMahjoeddin

HeleneTrowell

may i weigh in? perhaps you edited the text already but just want to confirm i found it pretty clear. if you want to make it easier to scan, just add, at the start of the paragraph, "Not if they are on the same platform." optionally add "You will however need separate licenses for each platform. eg ios vs macos, " then your existing explanation expanding on the logic of the payment model. it does help to have the definitive answer first .

timo

IndijaNoesbarMahjoeddin Thanks for the suggestion. I added this sentence in the first line of the FAQ-response:

You only need to buy one Pro version if all your devices use the same platform (like iOS). But if you use different platforms (for example, iOS and macOS), you'll need to buy the Pro version for each one.

I hope this makes it more clear when skimming through the answers

elenstef

I'm very sorry but i need help.
I have just acquired diarium pro.
I have changed the device e reinstalled diarium.
To use the pro version the app wants i pay another time.
Can anyone help me?.
Thank ypu nery mich.
Stefano Moja

timo

elenstef Please read the first post in this thread. It is not required to purchase the Pro version again on a new device as long as the same App Store account is being used

BaichunYuan

Hi! Timo. I like the diarium app and I want to buy the pro version on android, but the google play store purchase in China mainland is not available, is there any other way to buy it?

timo

BaichunYuan What error message is shown to you when you attempt to buy the Pro version in China? Maybe you can send me a mail with a screenshot (diariumapp@outlook.com)?

Lisa

What is the pricing for each different OS?

timo

Lisa It is different for each region/country. You can see it in the App Store for Windows and in the app itself when opening the "Pro version" page

Whitney_B

Why does it say the pro version for Windows is $9.99 before I click to open the app store then the price changes to $19.99?

Will it be $9.99 for my Android then $19.99 for my Windows laptop?

timo

Whitney_B Will it be $9.99 for my Android then $19.99 for my Windows laptop?

Yes. The price on Windows is shown in the Microsoft Store.
On Android, it's shown on the Pro version page.

Ben

Hi there Tim,

Sorry I'm coming across from another app with a similar business model to yours (I've already switched to your product via the Window store, MacOS store, and Android store) and I was hoping to check on the following if you don't mind.

The other company, after many years of using their product, have just decided that my lifetime windows premium license has ended with the development of their 2025 windows desktop application. They went through a phase where they were on the windows app store, then they were off it, then they're back on it again with an entirely new version of the product with the old one being completely delisted and unavailable for download.
I completely understand from a business perspective the potential need to do something like this but in the case of other developers such as the sublime text editor, it was stated clearly from the start that payment for the license would eventually lead to a cease in updates after a certain amount of time but we would always be able to access the version that we paid for (e.g. Sublime 3). Completely fair given the challenges of sustainable software development.
This was not the case for this other journal company where there was no indication of when the "end-date" of a lifetime premium license would result in not having access to the software even in a previous form. Furthermore, the new price for their "premium" license was far, far, far higher and given the previous experience who knows when such a lifetime license would suddenly disappear without warning.
As a result, do you mind if I ask what are the terms and conditions relating to the one-time payment of the pro versions of your app especially as it relates to how long do we have access to the product and its features, and whether we will always have access to at least some version of the product and its features over time? I intend to buy the relevant licenses for Windows (utilising it across Windows 10 and Windows 11 machines), MacOS, Android, and iOS.

Thank you for your time,

Ben

timo

Ben Hi Ben, I think I've commented on this either somewhere in this (now pretty long) thread or elsewhere in the forums (e.g. here and here): please understand that I am not able to look into the future and can give promises on what happens in it. At the moment I have no plans to switch to a subscriptions or make other changes to how the Pro version works, and there haven't been any changes in the last 9 years, since the app was first published. But I cannot give you any guarantee, and neither can give any other app developer or company, even if they say they are. There have been countless of cases where a company promised something, just to break it some time later.

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