🇬🇧 🔄 Sync

timo

KapenaStone The duplication bug was reported here and should be resolved in the latest app version (v3.1.9).
For bugs, please open a new, separate thread. Please note that I can not check bugs reported on iOS beta versions. It happened more often than not, that those problems were actually iOS bugs that were resolved in the final versions

fiddlingcrow

hi timo
love using diarium!
only a couple issues: i usually make entries on my android phone and they sync with diarium that i have
on my laptop. but for a couple months now there has been no text showing up on my laptop, only a few photos. this happened once before but i can't remember how i got it to sync from phone to laptop and stay current with new entries.

also i notice when editing text on my phone, the text will scroll quickly from where the cursor is placed, and i have to drag it back to where i was writing. no big deal, just annoying.

timo

fiddlingcrow but for a couple months now there has been no text showing up on my laptop, only a few photos

Maybe the sync is turned off and the photos showing are just the ones from the Camera Roll integration? Please try to manually click on the sync buttons on both devices.

The scrolling issue you mention could be the same as reported here

fiddlingcrow

HI again
i checked both phone and laptop settings to see if sync was enabled and they are.
when i click the sync button (upper right corner on the phone app) manually it reads "local and remote data bases already in sync".

would it have anything to with default template because that says "disabled"?
or is it something going on with one drive which i am using?

timo

fiddlingcrow when i click the sync button (upper right corner on the phone app) manually it reads "local and remote data bases already in sync".

Does this message also come when you make a change and then click that button?
Are you sure you are logged in to the same Cloud Storage on both devices?

fiddlingcrow

oh
one more question
how do i go about exporting a number of individual entries into a file to send in an email?

(really do appreciate your prompt answers to all of us...very helpful for non tekky people like me)
thanks!

fiddlingcrow

yes it does.
and both devices are logged into the same storage app, one drive and is enabled on each

timo

fiddlingcrow Can you please send me a screen capture recording showing this via mail? Thanks in advance!

IndijaNoesbarMahjoeddin

In 2023 I dowloaded the free version on ipadOS (5th Gen/2017). I then downloaded another free version on iphone12 but found I could not sync those two. I presume the free version did not support syncing in any way even same platform devices. So my iphone version began a whole new journal there, different custom template set up etc.
I then upgraded to Pro on the iphone. But i didn't know how to merge this with the ipad journal.
Since then that ipad's battery has failed to recharge so until i replace battery or restore to a new ipad i cant access what is stored locally. MY DROPBOX syncs the iphone journal. So (with or without bringing the ipad back to life):

Is there a way to access the free version entries on ipad
Will the orig ipad journal be upgraded to Pro in line with my IOS purchase? Automatically or how?
if /when they can be synced, how will they merge? bc There may be some entries on the same days using a different locally stored template.
( FYI I do plan to purchase a macOS version, but am confined by legacy hardware to what runs on 10.10.5 Yosemite so Im presuming that will be a problem and probably wont have any bearing in this case.)

thanks in advance foryour reply

timo

IndijaNoesbarMahjoeddin Is there a way to access the free version entries on ipad

You can access the entries when you can access the app (e.g. open the app)

IndijaNoesbarMahjoeddin Will the orig ipad journal be upgraded to Pro in line with my IOS purchase? Automatically or how?

It should, if you use the same Apple account on both devices

IndijaNoesbarMahjoeddin if /when they can be synced, how will they merge

They should automatically merge when you connect both devices to the sync. You can always create manual backups in the settings to be on the safe side. When there is the identical entry on both devices (have they have the exact same timestamp) it should not come to duplicates. Otherwise, both entries will be in the merged result.

SandyKJ

I have purchased the Android and Windows version many years back. I had to change out a computer and phone recently.

It has been so long since I purchased, I have forgotten just about how I signed up and am now seeing my Windows syncing with a Google Drive and my Android syncing with One Drive.

I need assistance to get this syncing correctly without losing data because there might duplication between One Drive and Google Drive.

I am also concerned with the photos, where they are stored.

Thanks so much for this wonderful journal. I've had several over the past and this one is the absolute best!!!!
Sandykj

timo

SandyKJ you can reset the login credentials in the app settings and then reconnect with the correct account

fiddlingcrow

HI TIMO
I have been exporting poems from my Diarium entries to a word document folder on my computer. From there I can select the files I want to compile them into a book format for publication.

But lately when I hit the "export" key, and open the title to view the poem in the folder, the text appears all scrambled in that weird computer mumbo jumbo type.
Never had this problem before. I was always able to quickly export each poem and it would not be changed from the original when the document is opened

Any ideas?

thanks,
daniel.

timo

fiddlingcrow Where exactly does the text appear scrambled and are you sure that this is not an issue of the other program?
Can you send me an example file via mail (diariumapp@outlook.com)?

fiddlingcrow

Did a little more investigating and found that the file type i was exporting to my poem folder on the computer was .jsn and not as word document. i think then the cats unplugged the power cord everything switched. that may be why the files were appearing scrambled.
seems to be working for now.

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