Hi @JoshuaBackus. Are you the one with the 1 star review that I responded to earlier today?
JoshuaBackus remove the benefit of “syncing across all devices” as the top benefit
But this is a benefit that users should know about. Most journals do not have such a feature and even with this text I get emails from users asking for confirmation if Diarium is really able to sync between iOS, macOS, Android & Windows.
On the same screen there is an asterisks that leads to the "App licenses for other platforms need to be purchased separately" info incl a link to the FAQs:
Do you think adding the "*" at the end of that first sentence would have prevented the confusion on your side?
As you can see in the screenshot, the Pro version page really isn't that complex or overwhelming, it can be read in its entirety in 15 seconds or so.
With the next app update I will also change the in-app purchase title from "Pro version" to e.g. "Pro Version (iOS)". I think this should make it even clearer that a single Pro version purchase is not valid on all platforms.
As I said in my review, you can get a refund via Apple: https://support.apple.com/en-us/HT204084
A one star review for an app that you otherwise love is doesn't make any sense. You blamed be for not being transparent and practicing "bait and switch" - nothing could be further from the truth. That's just unfair, I am really trying my best here...
I don't understand what you intention is with leaving a 1 star review for an app you like (and seemingly want to use). Do you want to "teach me a lesson", even though you can reach out to me and suggest improvements very easily via mail or here in the forums? Or was it because you were frustrated finding out how the Pro version works and you wanted to let off steam? Do you want to warn other users for not downloading the app? What a 1 star review certainly does not do is supporting the app or making it cheaper.
Anyways, thanks for taking the time to write some additional feedback. As I said, I am still looking for ways to make the Pro version better understandable to prevent misunderstandings & frustration. If that doesn't work, I need to find another solution.