Android phone stopped sync after two days.

Sara

I'm new to the app and really like what I've seen so far - but after two days, the app on the phone stopped synchronizing. Initially I was using OneDrive, but I thought the problem might be with that, so I switched over to Dropbox - but it still won't work.

What happens is that with Dropbox (which I'm using right now), is this:
I get the message:
Syncing diary...
Logging into Dropbox...
and the spinning wheel of death.

Eventually I get an error box saying that Diarium was unable to sync.

It does pretty much the same thing whether I'm trying to set thing up to use OneDrive OR Dropbox.
My WIFI connection is fine. I'm sitting 5 feet from the router - and it works just fine on the laptop.
What I don't understand, is that it worked great for the first couple days, THEN quit.

HELP!!

Here are the specifics for my system(s).
I'm using a Toshiba laptop running Win10, and the Diarium version is 2.9.46.0.
My phone is a Google Pixel 3A and the Diarium version is 2.9.47
I purchased both apps on the 6th of this month, so I figure they must be the most recent ones, right?

timo

Looks like an internet connection problem. I just tested the Dropbox & OneDrive sync and it worked fine for me.
Please try in a different wifi or in mobile data. I am 99% sure this is an internet connection problem

Sara

Ohhh-h-h-kay,,,
I disabled WiFi on my phone, so that it would use the mobile network - and IT WORKED FINE!!!
I'm glad of that, but I'm still confused. The WiFi is the same one that I use for my laptop, and that works just fine.
So if you have any suggestions, I'm all ears. If not, I'll just say "thank you, anyway."

Sara

UPDATE - solution found - for anyone interested.
After a bunch of digging around, I found and cleared the cache on my Pixel 3A cellphone. Problem is solved. Everything is working wonderfully again.